Providing the best via our Quality Restoration Vendors

Established in 1991, the ServiceMaster Restore Quality Restoration Vendor (QRV) Network is an internal standards program that we developed to provide superior standards to the industry. Our program has now evolved into industry accepted and expected best practices as referred to in Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Today, our more than 1,900 franchises throughout North America are a testament to the health of our business model and the skill of our franchisees.

Building a competitive restoration business requires specialized resources, and ServiceMaster Restore delivers. Whether it’s helping franchisees develop business through our national account development team, enhancing operational efficiencies, or exploring new markets, we have proven strategies to address your business priorities.

JOIN THE PROFITABLE, RECESSION-RESISTANT INSURANCE RESTORATION INDUSTRY WITH DELTA DISASTER SERVICES


Delta customers get comprehensive reconstruction services to restore the structure to pre-loss condition from a single trusted vendor.

Delta Development Group grants franchises for the operation of commercial and residential property mitigation, reconstruction, remodeling and consulting businesses using the name “Delta Disaster Services ”. Since August 2016, we have also operated one Delta Services Business. We are not engaged in any other type of business activity.

As a Delta Disaster Services franchisee you get access to proprietary scalable processes to meet second year gross minimums of $1million, while servicing both commercial and residential customers with water, fire, and environmental losses.

Exclusive franchise territories are based on a minimum of 280,000 people up to 1 million. They're ideally located near or in a major metropolitan area servicing residential neighborhoods, commercial housing, and hospitality properties.

Service Master VS Delta Comparison

  Delta Disaster, Inc. Service Master
Number of locations (US) 8 3132
Startup Costs $162,755 - $332,220 $56,185 - $265,710
Territories open none
Initial Franchise Fee $45,000 $61,900 - 67,000
Service Master doesn't have reconstruction services and only covers limited areas.

DELTA DISASTER FEES

Royalty

For construction services, reconstruction services, and asbestos abatement-related services, the greater of 4% of Gross Revenue or the Minimum Royalty. 

For mitigation services, which includes contents-related work and structural cleaning, the greater of 8% of Gross Revenue or the Minimum Royalty.

Paid by electronic funds transfer on the sixth day of each month for the preceding month.

Technology Support Fee

$299, Payable monthly by electronic funds transfer.

The purpose ofthe technology support fee (“Technology Support Fee”) is to defray the cost of providmg technology support to you.

Warranty Fund Contribution

1% ofGross Revenue, Payable monthly by electronic funds transfer.

Your warranty fund contnbution (“Warranty Fund Contribution”) will be contributed to the warranty fund (“Warranty Fund”) established to fund the service warranties provided to customers The total Warranty Fund Contribution will be capped at the amount set forth in the Operations Manual We have the right to adjust the cap upon thirty days wntten notice to you. Your obligation to pay us the Warranty Fund Contribution will commence two years after you begin operations.

Individual Advertising Expense

2% ofGross Revenue, Payable monthly

Your obligation to make the individual advertising expense (“Individual Advertising Expense”) for advertising and promotion will commence 90 days after you begin operations Prior to the time the Individual Advertising Expense obligation commences, you must spend a total of $6,000 on advertising and promotion in your Area of Primary Responsibility for the first 90 days after you commence operations (See ITEM 7) Salaries for your marketing support personnel are separate expenses that must not be included m the Individual Advertising Expense or the amount you must spend on advertising and promotion for the first 90 days after you commence operations.

National Marketing Fee

1% ofGross Revenue, Payable monthly by electronic funds transfer

You must pay us a national marketing fee (“National Marketing Fee”) in addition to the Individual Advertismg Expense and Start-Up Advertising The National Marketing Fee will be deposited into a national marketing fund (“National Marketing Fund”) Advertising materials and services will be provided to you through the National Marketing Fund The Franchise Agreement authorizes us to increase the amount ofthe National Marketing Fee to a maximum of 3% ofGross Revenue for the previous month If we increase the National Marketing Fee, your Individual Advertising Expense will be reduced by the same amount Your obligation to pay us the National Marketing Fee will commence two years after you begin operations.

Successor Franchise Fee

10% ofthe then-current Initial Franchise Fee, Payable at the time you sign the Successor Franchise Agreement

Estimating Software

Xactimate software SI 13 to $160 per month per license.

In order to secure favorable pricing for our franchisees, we have entered into a software license agreement with the licensor ofthe estimating software which we require you to use in connection with your Delta Services Business This fee could decrease as your number ofsoftware licenses increases and depending on the type oflicense you obtain Because this fee is a pass-through cost, we are not deriving any revenue from this fee While we will handle the administration of licenses to our franchisees, you must work directly with the software licensor regardmg any technical issues you encounter.

Software License Fees

Quickbooks Premier Contractor $450-$1,100 for three licensed users, proprietary Delta Management software $200 per month per location or license obtained.

You must comply with all terms and pay all fees that may be due under a software license agreement for any software you are required to use in the operation ofyour Delta Services Business. The fees to use each software program will vary based on the number of licensed users per location.

Technology Maintenance

$500-$1,500 per computer workstation

We impose no cap or limitation on the amount of expense you may incur for hardware and software upgrades.

SERVICEMASTER RESTORE FEES

Initial Fee
The Initial Fees are considered fully earned and non-refundable upon execution of the Franchise Agreement. If ServiceMaster is unable, in our sole discretion, to accept the Franchise Agreement your money will be refunded. If this is the purchase of a new franchise (not including ServiceMaster Recovery Management Franchises) and you attend the first scheduled ServiceMaster National Convention or Q-Conference, following the execution of your Franchise Agreement, $1,000 from your Initial Franchise Fee will be refunded to you. If you do not attend this Convention or ()- Conference, you will forfeit this deposit. The Disaster Restoration franchise is available for $61,900 for a franchise in market of less than one million in population and $67,000 for a franchise in a market with a population meeting orexceeding one million. The size of the territory is based upon total population as determined by current MSA (Metropolitan Statistical Area) data as defined by the U. S. Office of Management and Budget.
Royalty 

The greater of $250 or 10 % gross service sales. Construction services fees: an amount equal to 2% of gross monthly revenue from construction services without any deduction for subcontractor performed work.

Transfer Fee

$7,000 plus $1,000 Convention or Q-Conference Attendance Fee; $3,500 if transferred to owner's adult child who is at least 18 years of age; no fee if transferred to spouse.

The Initial Fees

The Initial Fees are considered fully earned and non-refundable upon execution of the Franchise Agreement. If ServiceMaster is unable, in their sole discretion, to accept the Franchise Agreement, Your money will be refunded. If this is the purchase of a new franchise and you attend the first scheduled ServiceMaster National Convention or Q-Conference, following the execution of your Franchise Agreement, $1000 from your Initial Franchise Fee will be refunded to you. If you do not attend this Convention or Q-Conference, you will forfeit this deposit.

QRV Commercial Job Refferal Charge and Construction Services Royalty Fees

5% commision on a reffered commercial job;

5% commission on all 866- RECOVER jobs over $3000 USD.

2% royalty fees on construction services.

In the RAM/FR progam:

A FR pays 5% refferal fee for jobs $3000 and over; FR pays 10% refferal fee on jobs $20,000 and over if a RAM provides on-site project manager. A RAM pays 2-5% on jobs over $3000 that RAM performs work. RAM and FR pay 2 % royalty fees on construction services.

Additional Requirements for Vendor Programs

From $2,500 and up, depending upon revenue volume and other factors. Insurance includes Pollution Liability Insurance with mold coverage. In RAM/FR Program: FR or RAM must have 2,000,000 USD liability insurance, per occurance NAM must have 5,000,000 minimum general liability.

Line of Credit: RAM or NAM: $500,000; Level III: $300,000; Level II: $125,000; Level I: $25,000.

QRV Initial Training 

Pre-requisites: (a) HAZWOPER training, 395 USD per attendee and (b) IICRC WRT, ACD, FSRT, or OCT certifications. QRV Initial Training: $2,750 per attendee.

 HAZWOPER training (3-day course) is available at various locations in the U.S. and online. Fees are payable to vendor. QRV Academy fee, paid to ServiceMaster, covers hotel cost while attending Academy and Training fees. Attendee is responsible for meals and travel costs.

Audit

Costs of audit plus 1,5% per month or maximum allowable on underpayment. 

The fee is payable only if an audit shows an under-statement of at least 5% of gross service sales for any given month.

Lead Fee

A lead fee ($1,000) wil be charged should ServiceMaster refer a qualified lead to an existing franchise business within an 18-month period from the time the lead is passed to them.